What are the multiple support options of amazon?


Methew January 23, 2021   461 Views

Every one of us must have used Amazon to order products or to make a payment on other third-party applications. Sometimes we complete the task easily while other times we get stuck with some technical issues. To get rid of these issues people need to contact amazon customer support. If you are one of them who are facing issues with amazon and want to contact amazon live chat support then you are at the correct place. Here we will discuss multiple ways to connect with the Amazon customer support team. You can ask them about the product, refund, delivery, and cancellation related queries.

  • First of all, we would discuss the amazon live chat This option is an inbuilt messaging service whether you can chat with the executives to share your problem. This service is available round the clock so that customers can get rid of their issues and thereby talking to an experienced person. You can ask an amazon chat executive for a refund of the returned product or your account related issues. They will provide you the correct information so that you won’t get into any trouble in the future.
  • Moreover, if you do not want to chat with them then you can also send your issue by email. Email support services are generally opted for by people who have general queries. Executives can take around 2 days to reply to an email. So, if you have an issue with the security of your account then there is no point in emailing that issue.
  • Apart from this, the most overrated customer service facility of amazon is the calling service. This service is in high demand among sellers. As they don’t have much time to wait for a response on email or to chat with the executives. If you are a seller on amazon then you can opt for this service to get a call back from the amazon deft professionals. This service is rendered by the most experienced person so there is no chance of error in this. Although, if you found any issue later then you can raise a call back request again to discuss the issue in detail.

How do I contact amazon by chat?

Amazon is highly dependable on their chat support service for timely resolution. Amazon chat support executives are always there to help you with every issue. In general, people want to contact the support executives through call, but in the case of Amazon, people want to contact them on chat. That’s why they trained their chat executives so well to deal with difficult situations.

  • Firstly, open the amazon website or application on your device.
  • Tap on the three horizontal lines showing on the top left corner of the screen. This will open a list of options on the screen.
  • Scroll down the list and tap on the “contact us” option. If this option is not available then search for the “customer service” option. The availability of this option depends on the operating system and the version of the application you are using.
  • Select a product from the list for which you have an issue. After that, a list of predefined issues appears on the screen. Use a drop-down arrow to select the appropriate one.
  • After that tap on the “Chat with customer service” option to start a chat with the support executives.

Moreover, if you want to return or cancel any product then there is no need to contact the support centre. You can do it directly from the order history section of the application.

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