How can I speak to someone at Amazon?


Methew November 10, 2020   637 Views

Amazon is a famous e-commerce company that connects buyers to sellers to fulfill their product requirements. No matter where you are living, if amazon service is available at your location you can purchase anything available on the website. However, some sellers are those who deliver their products to selected locations. Moreover, after purchasing the product people face different types of issues with their product and need to contact the customer support team. Sometimes they face delays in the delivery of their product. While other times they face multiple issues with the received products. If you too have purchased something from amazon and want to contact them then you are at the correct place. Here we will tell you the way to speak to someone at Amazon regarding the issue.

You have to make a call to the customer support to talk with them. Also, you have to call them during their officials hours to connect with them. Here are the steps to ask for a call back from amazon.

  • Open the Amazon website on the browser and Navigate to the Amazon “Contact Us” page.
  • Select an order regarding which you want a callback or your issue is about.
  • Select an issue from the list so that your query reaches the relevant department.
  • Make sure to choose the issue correctly. Otherwise, they will not be able to provide you the resolution. After selecting all the mandatory fields you will get a “Phone” icon on the screen.
  • When you click that button, Amazon will ask you to enter your registered mobile number. The Amazon representative will call you on the same number.
  • Enter your phone number correctly and click on the “Call me now” tab available below the number.
  • You will get a call within a few minutes of submitting the call back request where you will get to speak to someone at Amazon.

What are the other ways to connect with the Amazon customer support team?

Amazon is a vast application with millions of customers. So, it becomes a trouble for the team to handle all of them on call. Therefore, they have provided various other methods to provide resolution to customers. An Amazon application or website is enough to talk to a live person at amazon. But if you want to send an email then you have to use the website only. Here are the steps to contact Amazon over an email:

  • Open the Amazon website and go to the “Contact Us” page.
  • Select the order number that you want to send an email for. After that choose an issue from the pre-mentioned list. Amazon can also ask you to choose within multiple dropdowns.
  • You will see an “Email” button on the screen immediately after you finish the selection procedure.
  • Click on the “Email” button to enter your issue in the description box.
  • Click on the “Send email” button to send it to the amazon email support representative.
  • Simultaneously, you will get your query number on your email.

Apart from this, you can also speak to an amazon representative via live chat. Amazon Live Chat support is available for customers from 4 am to 10 pm on all working days. Here are the steps to contact the amazon executive on chat.

  • Navigate to the “Contact Us” page on the amazon application or website.
  • Select an order id and correct issue from the predefined list for which you want to chat with executives.
  • Click on the “Chat” button below to start the chatting.
  • You will receive the reply as soon as an executive is assigned to handle your query.
  • You can further clarify your issue to them to get an appropriate resolution.

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