Look At the Steps to Resolve Deletion Issues in Thunderbird Customer Service


Methew January 27, 2018   492 Views

Launched by Mozilla Corporation, Thunderbird Customer Service is an open-source app that helps to manage emails, chats, news feeds, and newsgroups in a proficient manner. This desktop-based application offers the absolute control and extensive ownership of the emails. This application is available in diverse languages and versions that support Windows, Mac, and Linux platforms. The most excellent thing is that anyone can easily download, install and use thunderbird program for free. In addition, instead of just doing sending and receiving emails, the users can also use this application to manage their emails too.

In spite of having many benefits, there are a number of errors and issues are also there which require being taken care of. One of the common issue, which occur occasionally is cannot delete messages on thunderbird. The main reason behind this could be corrupt trash folder. To resolve this issue, take the help of Thunderbird Customer Service which is very efficient to solve any kind of queries within the least possible time due to having a large number of tech experts.

Look at the steps to resolve deletion issues in thunderbird:

Open profile folder by clicking on the menu icon from the top right corner of the page, then select Help, then Troubleshooting information, and then open folder from application basics section.

  • Now close Thunderbird application.
  • Open mail or Imapmail folder in file manager.
  • Open folder with the incoming mail server name.
  • Delete Trash and .msf files or bin or deleted.
  • Restart Thunderbird
  • In case of IMAP, a new trash folder will be automatically generated by Thunderbird.
  • In the case of POP, Create a new folder named Trash.

In case, after preceding steps, the problem still continues or the users need more information about this, they should make a call at Thunderbird Customer Service Number and take the appropriate help from the highly-experienced tech experts. 

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