Why is my Roadrunner email not working {Reasons and Solutions}


Methew March 14, 2024   88 Views

Are you seeking an answer to the “Roadrunner email not working” question? If yes, go through this blog post. Here, we’ve provided complete solutions to this problem. Have a look at those solutions that help you resolve the issue immediately.

Various factors can cause the Roadrunner email to stop working. These could include weak network connectivity, server outages, account suspension, or incorrect login credentials.

To resolve this issue, you need to try some troubleshooting steps, such as checking your internet connection, clearing your browser cache, verifying your login credentials, etc. For more details, explore the blog for accurate solutions.

Why did Roadrunner Email not Working?

There might be various reasons why the Roadrunner email is not working. Some of the common ones are prescribed below:

Network problems: Sometimes, Roadrunner email faces network issues, leading to the email service not functioning properly.

Wrong Login Information: If you cannot access your account, it could be due to incorrect login details like your username or password.

Email Client Issues: If you are using an email client like Microsoft Outlook to access your email account, the issue could be with the client itself.

Account Suspension: Your Roadrunner email account may have been suspended due to violating the email terms of service.

If you are encountering problems with your Roadrunner email account, contact customer support at the email provider. They will help you identify and resolve the problem as soon as possible.

How do I Fix the Roadrunner email not working issue?

To solve Roadrunner email not working problems, you need to follow the below fixes:

1.   Check Internet Connection:

Ensure that your device is properly connected to a reliable network. If you use Wi-Fi, reset your router or switch to a different network.

2.   Verify Email Settings: 

Ensure your email app is correctly arranged with the Roadrunner email settings. Thus, double-check the port numbers,m authentication methods, and incoming and outgoing server settings.

3.   Clear Cache and Cookies: 

If you’re using your Roadrunner email account via a browser, you need to clear your browser’s cache and cookies. Doing this fixes various browser-related problems that might affect you while accessing email.

4.   Update Email Client/App: 

Make sure that your email app is updated with the latest software version. This includes bug fixes and improvements that can address issues with email functionality.

5.   Check Email Account Status: 

Please verify that your email account is active. If you encounter problems with your account, you must contact your email service provider.

6.   Disable VPN or Proxy: 

Try to disable VPN or Proxy temporarily if you’re using their services. In some cases, proxies can mediate with email connections.

7.   Scan for Malware: 

You need to scan your device for malware to check any malicious software. Sometimes, malware can cause issues with email services and internet connections.

8.   Contact Roadrunner Support: 

If the problem still occurs after following the above fixes, you must contact Roadrunner’s customer support for assistance. They will provide you with possible solutions that might be affecting email service.

How to fix the Roadrunner email not working issue on Android?

If you’re experiencing issues with your Roadrunner account on Android, you need to follow these steps to fix it:

  1. Restart your Android device
  2. Now, reload the Roadrunner account
  3. Ensure that you’re using a proper internet connection
  4. Next, to solve it, open the Roadrunner email app on your Android
  5. After that, select the “POP3”option
  6. Then, hit the “Next”button
  7. Here, enter your login credentials
  8. Once done, tap the “Next”option and modify the server settings correctly.
  9. Press the “OK”button
  10. Finish the setup by clicking the“OK” button again

If you still face issues after following these steps, you must contact Roadrunner customer service for help solving your problem.

What are the steps to set up Roadrunner email on Outlook?

You must follow the below procedures to set up Roadrunner email on Outlook:

  1. Open Outlook
  2. Click the “File”tab
  3. Pick the “Add Account”option
  4. Now, select “Manually configure server settings.”
  5. Next, choose “Internet Email.”
  6. After that, tap the “Next”button
  7. Then, enter your user and server information, such as account type, Roadrunner email, and server details.
  8. Here, enter your Roadrunner email password.
  9. To finish the process, hit “Next”and “Finish.”


I hope the above instructions help you solve the “Roadrunner email not working.” If you still face problems after going through them, you need to contact Roadrunner support. You can connect with them via their helpline number, which is available on their official website.

Frequently Asked Questions 

Q. What happened to the Roadrunner email?

A. If your Roadrunner email is not working, you cannot send and receive emails from that address. In such a case, you need to contact Roadrunner customer support immediately.

Q. How can I access my Roadrunner email?

A. Follow these steps to access your Roadrunner email account:

  1. Open your preferred browser
  2. Visit the official email login page
  3. Enter your email and password
  4. Once done, tap the “Sign In”or “Log In”

Q. What is the server for the Roadrunner email?

A. The server for the Roadrunner email is shown in the table below:

Rr.com (RoadRunner/TWC) IMAP Server mail.twc.com
IMAP port 993
IMAP security SSL / TLS
IMAP username Your full email address
IMAP password Your Rr.com password

Q. How do I change my Roadrunner email to Gmail?

A. To change your Roadrunner email to Gmail, you must follow these steps:

  • Download and install Roadrunner to Gmail Converter.
  • Tap “Open”“Email Account”
  • Now, click the “Add Account” option
  • Next, preview the emails in 4+ Modes.
  • Hit the “Export” button
  • After that, choose the “Gmail” option
  • Once done, you have successfully changed your Roadrunner mail to Gmail.

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